Custom Software Development, Integration & AI

// Why go custom?

Your software should fit your business — not the other way around

Off-the-shelf solutions look simple at first: buy, install, go. In practice, most businesses use only 60–80% of any given product's features — yet they pay full price, and end up bending their own processes to fit the software.

That works well for the software vendor, but not necessarily for your company. A tailored custom system does exactly what you need — nothing more, nothing less. You pay the implementation and onboarding cost once. And a custom system built around your workflow can sometimes cost less over time than continuously customising a box product: no recurring licence fees, just the cost of operating what you own.

KEGLO IT has spent 15+ years helping SMBs figure out when to customise an off-the-shelf product, when to integrate, and when a purpose-built system is the better investment.

Software development and code

// What we offer

Three areas where we can help most

Software development

Custom Software Development

Web applications, internal workflow tools, client portals, order management systems — whatever your business needs. We don't work from templates: after a discovery phase we build a detailed plan, then develop iteratively so the end result actually fits your day-to-day work.

You see progress continuously and your feedback gets built in — no waiting six months only to find something doesn't work the way you imagined.

System integration

System Integration

Over the years most businesses accumulate a stack of tools: invoicing, warehouse management, e-commerce, CRM, accounting — and they rarely talk to each other. The result: double data entry, mismatched records, and an error at every handoff.

Integration connects those islands: data appears where it needs to be, automatically. No more manual syncing — your systems simply work together.

Automation and AI

Automation & AI Adoption

If someone on your team does the same step-by-step task every day — that task can be automated. Processing emails, extracting data from documents, preparing invoices for accounting, generating reports: with AI-powered solutions these run accurately, quickly, and without error.

AI adoption for SMBs is not a big-company research project — it is a practical, cost-effective tool that frees your team's energy for work that actually creates value.

// Custom vs. off-the-shelf

When does custom development make sense?

Custom development is not always necessary — and we'll tell you that openly. If a product available on the market fits your processes and the pricing is acceptable, there is no point carrying the overhead of a custom build. We can also help you find and roll out the right existing software.

That said, custom development typically pays off when:

  • The off-the-shelf product doesn't cover your key processes and customisation options are limited.
  • The per-user licence cost grows disproportionately with your team size and a custom system becomes cheaper over a 2–3 year horizon.
  • You need to handle a unique, competitive workflow that you can't share on a SaaS platform used by thousands of other companies.
  • You need to connect several existing systems and no standard integration exists between them.
  • Your data must stay on your own systems — whether for GDPR reasons or business confidentiality.

// AI in practice

What can AI actually do for an SMB?

AI is not science-fiction general intelligence — it is a very good tool for specific tasks. The most common SMB use cases we work on:

Document and email processing

Automatic reading and data extraction from PDF invoices, delivery notes, and purchase orders — data lands in exactly the right place in your system.

Customer service automation

Automatic classification of incoming requests and instant responses to recurring questions — your staff's energy stays focused on the complex cases.

Reporting and decision support

Automatically generated weekly or monthly reports, trend spotting, and exception flagging — no manual aggregation, every Monday morning in the inbox.

Quote preparation and pricing assistance

AI extracts the relevant parameters from an enquiry, cross-references your price list, and assembles a draft quote — your team just refines and sends.

// Frequently asked questions

What businesses ask most about custom development

A smaller automation or integration typically starts from a few thousand euros; a more complex web application is a larger investment. We can only give a precise figure after a discovery session — but we always show you when it makes more sense to customise an existing product rather than build from scratch. The initial consultation is free and carries no obligation.

A smaller integration or automation can be ready in 2–4 weeks. A more complex custom application realistically takes 2–4 months, depending on scope and the number of iterations. We work iteratively — you don't have to wait 6 months for a first result; you see progress throughout.

Not necessarily. We can connect your existing software (invoicing, CRM, warehouse management, e-commerce, etc.) via custom integration, or extend it with the missing functionality. If the existing system is fit for purpose, we'll tell you — we don't push custom development for its own sake.

We start with a free discovery call to understand your processes and pain points. We then produce a detailed plan and quote. Once approved, we work in iterative development cycles: we show you working results regularly, incorporate your feedback, and only deliver something that works under real-world conditions.

Not necessarily. Development, deployment, and ongoing operation are all our responsibility — if you prefer, we manage the system entirely without involving your team. If you have an internal IT colleague, we're happy to work alongside them too; full documentation and source code are always handed over.

// Free consultation

Tell us what you need — we'll tell you the best way to get there

Request a quote